Double Room
- 1 Double bed,1 King-size bed
Hotel · Hanoi · Ha Noi Municipality
Hanoi Old Quarter Hotel & Travel
A 4-star hotel in Hoan Kiem with 17 rooms, lake views, and a dedicated tour desk.
- Lake views from many rooms
- Tour desk for excursions
- 24-hour reception and security
9.1
Perfect
1737 reviews
Booking.com 9.1 · 1737 reviews
About
Hanoi Old Quarter Hotel & Travel
Hanoi Old Quarter Hotel & Travel – Artisan Lakeview Hotel sits in Hoan Kiem, right among Vietnamese craft shops and casual bars. It's a 12-minute stroll from Trang Tien Plaza, and the lake is just a short walk away. The hotel has 17 rooms, several with lake views, and offers practical services like a bureau de change and a tour desk.
Guests consistently highlight the central location and the warmth of the staff. The hotel also provides a paid airport shuttle, laundry and dry cleaning, and a 24-hour reception. Note that this is a no-smoking property and pets are not allowed.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional staff service — Reviews repeatedly praise the friendly, attentive, and helpful staff, from arranging a Halong Bay trip to providing a laptop on request and storing luggage.
- Central lakeside location — A short walk to Hoan Kiem Lake, the night market, the Old Quarter, and Trang Tien Plaza – ideal for exploring the heart of Hanoi.
- Lake-view rooms — Many rooms look out onto the lake, and several guests highlight the view as a standout feature of their stay.
- Good breakfast spread — Breakfast is described as above average and savoury, with a wide array of food including local dishes like beef noodle soup.
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Worth weighing
4 to weigh- No on-site parking — The hotel does not list parking among its amenities, which could be inconvenient for guests arriving by car.
- Check-in starts at 14:00 — Guests arriving earlier will need to store luggage or wait until the afternoon to access their room.
- Pets not allowed — The hotel does not permit pets, so travellers with animals will need to look elsewhere.
- Small property — With only 17 rooms, the hotel may feel compact and could book out quickly during peak periods.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Triple Room
- Sleeping arrangements for 3 persons
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Services
- 24-hour reception
- Express check-in/out
- VIP check-in/out
- Currency exchange
- Tours/Ticket assistance
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Car hire
- Paid airport shuttle
In-room
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Free toiletries
- Electric kettle
- Flat-screen TV
Wellness
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Dining
- Restaurant
- Picnic area/Tables
- Happy hour
Facilities
- Lift
- Luggage storage
- Locker room
- Safe deposit box
- 24-hour security
- Key card access
- No smoking on site
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.1/10 from 1,737 reviews
Booking.com · 9.1 · 1737 reviews
9.1Verified guest“The staff's warm smiles and attentive service stood out. The location was perfect – a short walk to the lake – and breakfast was good.”
9.1Verified guest“Breakfasts are above average and savoury, with a wide array of food.”
9.1Verified guest“The bed was very comfy, and the room was big and relaxing. The setting was particularly good and unbeatable – a short walk to the centre, the lake, the night market, and the Old Quarter for exploring the heart of the city.”
9.1Verified guest“Great location with super friendly staff and a nice room with a great lake view.”
9.1Verified guest“The location is near a local cafe, Legends Beer, the modern centre of Hanoi, and the opera house. Breakfast options were particularly nice, with all the food served there and fresh fruit.”
9.1Verified guest“The location was ideal, just a stroll from the lake and the vibrant old town. Staff were super friendly and helpful, especially when we needed info on street food spots. Don't miss breakfast at the nearby restaurant – it's a fantastic way to start the day!”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Hoan Kiem Lake: A short stroll from the hotel, the lake is the heart of the old quarter and a popular spot for a morning walk or evening people-watching.
Trang Tien Plaza: About 12 minutes on foot, this shopping centre offers retail therapy and a taste of Hanoi's modern side.
Old Quarter and Night Market: Explore the narrow streets of the Old Quarter, with its craft shops, casual bars, and the lively weekend night market – all within walking distance.
23B Hang Hanh, Hoan Kiem Dist., Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 17 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
The hotel does not list any parking facilities among its amenities. Guests arriving by car may need to use nearby public parking.
Are pets allowed?
No, the hotel does not allow pets.
Does the hotel offer airport transfers?
Yes, a paid airport shuttle is available. You can arrange it through the hotel.
What amenities are in the rooms?
Rooms include air conditioning, heating, a minibar, a flat-screen TV, and free toiletries. The Triple Room also has a shower. Some rooms offer lake views.
Is breakfast included?
The hotel serves breakfast, and guest reviews highlight it as good and savoury, with a wide array of food including local options.
The bottom line
A reliable, well-located choice in Hanoi's Old Quarter, backed by strong guest ratings and a reputation for genuinely helpful staff. Ideal for first-time visitors who want to be close to the lake and the main sights – as long as you don't need parking or a pet-friendly policy.
9.1For those who value location and service over frills.
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